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Last update: February 5, 2025

SNAPPOINTS TERMS AND CONDITIONS – USE OF PLATFORM
(“TERMS AND CONDITIONS OF USE”)

 

1.              GENERAL

These Terms and Conditions of Use by and between SnapPoints Inc. (“SnapPoints”, “we”, “us” and “our”) and individual consumers (“you”, “your” and “Accountholder”) govern your access to and use of any content, functionality and Services offered on or through the Platform, Website or Widgets (all capitalized terms as defined below).

We offer an integrated solution on our platform (the “Platform”), our website (the “Website”) and by interacting with our widgets available on the Merchant’s (hereafter defined) website (the “Widgets”) that tracks and allows you to collect, view, manage and redeem points or miles (“Reward Points”) from certain connected loyalty programs (the “Loyalty Programs”) when completing transactions or interactions with enrolled merchants (the “Merchants”) (collectively, the “Services”).

By using our Platform, Website or Widgets, you accept and agree to be bound and to comply with these Terms and Conditions of Use. If you do not agree, you must not access or use the Platform, Website or Widgets.

All earning, redemption and transactions related to your Reward Points using the Services are subject to the terms and conditions of each Merchant’s connected Loyalty Programs and are hereby incorporated by reference. SnapPoints offers its Website, Platform and Widgets to the benefit of the Merchants’ connected Loyalty Programs and disclaims any responsibility towards the Loyalty Programs and the award, deposit, use and management of Reward Points as they are the Merchants’ responsibility. For clarity, you will have a certain time frame to claim Reward Points earned from an online transaction on a Merchant’s website and have them deposited in your Loyalty Program Account; such time frame will be as set forth in an email addressed to you or as indicated in the relevant Loyalty Program terms and conditions. If you do not deposit your Reward Points within the applicable time frame, you may lose such Reward Points.

In the event of any change relating to a transaction that has resulted in an accrual of Reward Points, any Reward Points earned on that transaction will be automatically adjusted. At any time before the Reward Points are deposited into a user’s Loyalty Program account, the Merchant has the right to make any adjustments and correct any errors, for any reason, with or without notice, including if Reward Points have been erroneously earned or earned at an incorrect, higher earn rate. Once the Reward Points are deposited in your Loyalty Program Account, the Merchant cannot modify the number of Reward Points awarded to your Loyalty Program Account. For any questions regarding the Reward Points and the Loyalty Programs, we invite you to contact the concerned Merchants and Loyalty Programs for further details.

The Reward Points earned for a given transaction will be rounded to the nearest whole Reward Point using standard rounding rules:

    • Example 1: 4.45 Reward Points earned will be rounded down to 4 Reward Points.
    • Example 2: 4.5 Reward Points earned will be rounded up to 5 Reward Points.

The Services are controlled, operated and administered by SnapPoints (or its licensees) from its offices in Barbados and are not intended to subject SnapPoints to the laws or jurisdiction of any state, country or territory other than those of Barbados. Those who choose to access the Services do so on their own initiative and at their own risk and are responsible for complying with all local laws and regulations. You are also subject to export controls and are responsible for any violations, including, without limitation, any embargoes or other rules and regulations restricting exports. We may limit the availability of the Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.

2.              UPDATES AND MODIFICATIONS

We reserve the right, in our sole discretion, to revise and update these Terms and Conditions of Use from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Platform, Website and Widgets. You agree to periodically review the Terms and Conditions of Use in order to be aware of any such modifications and your continued use shall confirm your acceptance of these.

The information and material on the Website, Platform or Widgets may be changed, withdrawn or terminated at any time, in our sole discretion, without notice. We will not be liable if, for any reason, all or any part of the Platform, Website or Widgets is restricted or unavailable to users at any time or for any period.

3.              USER ACCOUNT SET UP, USE OF THE SERVICES, SECURITY AND RESTRICTIONS

The Services will be available to you when Reward Points are awarded, purchased or otherwise earned pursuant to a specific Loyalty Program when using a Merchant’s website. However, to have full access to the Services to purchase, redeem, deposit, track and manage Reward Points, you must register and create a SnapPoints’ account (a “User Account”) that you will have to link with your Loyalty Program(s)’s account(s). You can create your User Account by following these steps:

    1. Placing an order on or interacting with a Merchant’s website granting you access to earn Reward Points from a connected Loyalty Program;
    2. SnapPoints will automatically create a User Account based on the Merchant’s information provided to SnapPoints, including your order information, name and email address used on the Merchant’s website;
    3. SnapPoints will send you an automatic email informing you of the awarding of Reward Points and, in order to claim and manage them, you will need to complete your User Account. You may be asked to provide certain information, which may include your name, email address, login username and password or you can complete your User Account using an available third-party login system such as Google/Gmail, Apple ID or Meta/Facebook. It is a condition of your use of the Services that all the information you provide is correct, current and complete;
    4. SnapPoints will then invite you to link your Loyalty Program’s account with your newly created User Account.

Membership for User Accounts is limited to natural persons and no corporation, trust, partnership or other entity is eligible to create a User Account on the Website or the Platform.

Any username or password associated with a User Account must be treated as confidential and you must not disclose it. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You are responsible for any password misuse or any unauthorized access.

The safety and security of your information also depend on you. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted through our Website, Platform or Widgets. Any transmission of information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website, Platform or Widgets. Additionally, you are responsible for obtaining and maintaining all telecommunications, broadband, computer hardware, software, equipment and services needed to connect to or access the Services.

The creation of your SnapPoints account and any submissions you make on the Website, Platform or Widgets through any functionality such as applications, chat functions and email (collectively, “Interactive Functions“), constitute your consent for us to all actions required with respect to such information consistent with our Privacy Policy, found at www.snappoints.com/privacy.

You are prohibited from attempting to circumvent or violating the security of the Website, Platform or Widgets, including, without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting or disabling service to users, hosts, servers or networks; (d) disrupting network services and otherwise disrupting our ability to monitor the Website, Platform or Widgets; (f) using any robot, spider or other automatic device, process or means to access the Website, Platform or Widgets for any purpose, including monitoring or copying any of the material on the Website, Platform or Widgets; (g) introducing any viruses, Trojan horses, worms, logic bombs or other material that is malicious or technologically harmful; (h) attacking the Website, Platform or Widgets via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing or crashing; and (i) otherwise attempting to interfere with the proper working of the Website, Platform or Widgets.

We reserve the right, at any time, to disable or terminate your account, username, password or other identifiers, in our sole discretion, for any or no reason, including any violation of any provision of these Terms and Conditions of Use. If you wish to close your User Account, you may do so by sending us an email at help@snappoints.com. Please note that if your User Account is terminated by you or us prior to redeeming all your accumulated Reward Points, you may lose those unredeemed Rewards Points.

4.              INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP

You understand and agree that the Website, Platform and Widgets and their entire contents, features and functionality, including, but not limited to, all information, software, codes, data texts, displays, graphics, photographs, images, audio, music, broadcasts, designs, presentations, layouts, selections and arrangements, are owned by SnapPoints or its licensors and are protected in all forms by intellectual property laws including, without limitation, copyright, trademark, patent, trade secret and any other proprietary rights. All rights not expressly granted herein are reserved by SnapPoints.

SnapPoints’ company name and all related names, logos, product and service names, designs, images and slogans (the “Trademarks”) are owned by us, our affiliates or licensors. You must not use such Trademarks without our prior written permission. Other names, logos, product and service names, designs, images and slogans mentioned or appearing on the Website, Platform or Widgets are the trademarks of their respective owners. The use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action.

You shall not, directly or indirectly, reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, Platform or Widgets, in any form or medium whatsoever. You must also refrain from modifying or making copies of any material from the Website, Platform or Widgets or deleting or altering any copyright, trademark or other proprietary rights notices from copies of material from the Website, Platform or Widgets. You must not access or use any part of the Website, Platform or Widgets for any commercial purposes.

Any use of the Website, Platform or Widgets not expressly permitted by these Terms and Conditions of Use is deemed a breach thereof and may infringe or violate copyright, trademark and other intellectual property or other proprietary laws. Your right to use the Services will cease immediately and you must, at our sole option, return or destroy any copies of the material you have made.

Through the Interactive Functions, you may send information to us, for example, feedback, comments or suggestions (“User Content”). You are exclusively responsible for all User Content and the consequences of submitting User Content. As between you and SnapPoints, you own all User Content and you hereby grant us a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, non-exclusive, sublicensable and transferable license to use, host, run, reproduce, process, adapt, translate, modify, publish, transmit, distribute and display this information and incorporate this information into our Services, the Website, the Platform or the Widgets, as the case may be. You also agree to waive all moral rights in and to that information. We do not verify the accuracy, quality, content or legality of User Content. We may, but are under no obligation to, review, analyze, filter, edit, block or remove any User Content. We are not responsible for preventing or identifying infringement of intellectual property rights or non-compliance with applicable laws. SnapPoints will not be liable in any way, directly or indirectly,  for any damage or loss caused or alleged to be caused by or in connection with User Content.

You agree that you will not upload or use, in connection with the Services, any prohibited content including content that: (i) contains graphic or gratuitous violence; (ii) conveys a message of hate against any individual or group; (iii) encourages or glorifies illegal drug use; (iv) is predatory in nature or is submitted for the purpose of harassment or bullying; (v) is highly repetitive and/or unwanted including “Spam” messages; (vi) promotes or incites racism, bigotry, hatred or physical harm of any kind against any group or individual; (vii) constitutes or promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous; (viii) promotes criminal activity or provides instructional information about illegal activities; or (ix) violates or attempts to violate the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other rights of any person. We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these provisions, including removing the offending content without prior notice, terminating or suspending your accounts or access to the Services and/or reporting such content or activities to law enforcement authorities.

5.              NON-RELIANCE

The content on our Website, Platform and Widgets is provided for general information purposes only. It is not intended to amount to advice on which you should rely and it is your responsibility to determine whether the Services meet your requirements. SnapPoints will not be liable if the Services do not meet your requirements.

Although we make reasonable efforts to update the information on our Website, Platform and Widgets, we make no representations, warranties or guarantees, whether express or implied, that the content thereon is accurate, complete or up to date. Your use of the Website, Platform, Widgets and Services is at your own risk and neither SnapPoints nor its parent, subsidiaries, affiliates and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers or successors have any responsibility or liability whatsoever for your use of the Services.

6.              THIRD-PARTY CONTENT AND SITES

For your convenience, the Website, Platform and Widgets may provide links or pointers to third-party websites; for example, Merchants’ websites and websites of Loyalty Programs. We make no representations about any other websites that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.

7.              DISCLAIMER OF WARRANTIES, INDEMNIFICATION AND LIMITATION OF LIABILITY

YOU UNDERSTAND AND AGREE THAT YOUR ACCESS TO AND USE OF THE SERVICES ARE AT YOUR OWN RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES, CONDITIONS, REPRESENTATIONS OR GUARANTEES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THAT WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES OF DESIGN, MERCHANTABILITY, TITLE, QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. EXCEPT AS EXPRESSLY SET OUT IN THIS AGREEMENT, SNAPPOINTS DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM OR OTHER SERVICES NOT SET OUT IN THE DOCUMENTATION OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE OR ERROR FREE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

You shall indemnify, defend and hold harmless SnapPoints and its affiliates, licensors and partners and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors and assigns (“Indemnified Parties“) from and against any claim, demand or proceeding brought by a third party against the Indemnified Parties relating to (i) User Content; (ii) actual or alleged violation of this Agreement; or (iii) actual or alleged violations of applicable law, including any violations of your obligations to any person.

TO THE MAXIMUM EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL THE INDEMNIFIED PARTIES BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT OR ITS SUBJECT MATTER FOR ANY: (I) LOSS OF USE, LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION OR COSTS OF PROCURING SUBSTITUTE SOFTWARE OR SERVICES; (II) LOSS, DAMAGE, CORRUPTION OR RECOVERY OF DATA; OR (III) CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, AGGRAVATED, PUNITIVE OR EXEMPLARY DAMAGES.

THE LIMITATIONS OF LIABILITY IN THIS SECTION APPLY NOTWITHSTANDING: (I) THE APPLICABLE LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE; (II) WHETHER THE APPLICABLE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES; AND (III) ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY OR LIMITATION OF LIABILITY.

8.              GENERAL

Force Majeure – We will not be responsible for failure or delay in our performance of the Website, Platform or Widgets due to causes beyond our control, including labour disputes, strikes, wars, riots, terrorism, criminal acts of third parties, acts of God or governmental action.

Governing Law and Choice of Forum – These Terms and Conditions will be governed by and construed in accordance with the laws of Barbados applicable therein, without giving effect to any choice or conflict of law provision, principle or rule.

Any action or proceeding arising out of or relating to this Website, the Platform, the Widgets or the Services and under these Terms and Conditions will be instituted in the courts of Barbados and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

Waiver – No failure to exercise or delay in exercising any right, remedy, power or privilege arising from these Terms and Conditions of Use may be construed as a waiver thereof; and no single or partial exercise of any right, remedy, power or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.

Severability – If any term or provision of these Terms and Conditions of Use is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of these Terms and Conditions of Use or invalidate or render unenforceable such term or provision in any other jurisdiction.

Entire Agreement – These Terms and Conditions of Use, our Privacy Policy and our Terms and Conditions of the Program constitute the sole and entire agreement between you and SnapPoints regarding your use of the Website, Platform, Widgets and Services and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter.

Reporting and Contact – This website is operated by SnapPoints. Should you become aware of misuse of the Website, Platform or Widget, you must report it to SnapPoints at help@snappoints.com. All other feedback, comments, requests for technical support and other communications relating to the Website, Platform and Services should be directed to help@snappoints.com.