Supercharge Sales with Rewards That Resonate
Join the growing list of businesses driving growth with SnapPoints.
Seamlessly integrate our platform to connect with top loyalty programs and transform everyday transactions into lasting loyalty.
Welcome to SnapPoints
At SnapPoints, we connect the world’s best loyalty programs with online and physical merchants, enabling their customers to earn rewards as they shop.
Our innovative platform allows businesses to effortlessly integrate our API tools and widgets, enabling their customers to earn rewards with any transaction. Whether online or in-store, SnapPoints makes offering rewards as easy as a snap of your fingers, unlocking new opportunities and enhancing customer loyalty.
Merchants
Boost your business growth with SnapPoints by integrating our advanced API tools, designed to enhance customer retention and increase sales through seamless reward offerings. Experience a surge in customer loyalty and brand visibility as you connect with leading loyalty programs.
Customers
Unlock rewards and exclusive offers with every purchase through SnapPoints. Shop, earn, and access exciting rewards with ease, turning every purchase into a rewarding experience.
Loyalty Programs
Expand your reach and enhance member engagement by partnering with SnapPoints, where we connect you to a diverse network of merchants. Elevate your program’s value and drive consistent participation through our integrated rewards solutions.
Proud Partner
Discover the Perks of Our Platform
%
of consumers are more likely to engage with brands offering incentives.
%
of customers are likely to make repeat purchases after receiving an incentive.
%
of loyalty program members adjust their spending to maximize rewards.
Loyal customers spend
%
more on average, and retaining them is 5x cheaper than acquiring new ones.
Effortless integration
Choose from multiple integration options tailored to your needs—opt for a quick setup with our apps or a fully customized solution.
Effortlessly enhance your Shopify store with our seamless bolt-on app. Fast and easy setup, with powerful results.
Boost your Salesforce operations by integrating our app into your SalesForce environment. Simple integration with lasting benefits.
Not on Shopify or Salesforce?
Not a problem! Fully customizable solutions are just a snap away with our suite of APIs.
Getting Started
1. Get in Touch
Book a Demo
Tailored Solutions
Our experts at SnapPoints will work with you to understand your existing setup and business needs, identifying the integration solution that works best for you.
2. Integrate
Guided Installation
Our team can provide step-by-step assistance to install our user-friendly app on your website. The process is quick and designed to seamlessly integrate with your existing systems.
Ease of Use
Our app is intuitive and easy to navigate, ensuring that both you and your customers can make the most of its features without any technical difficulties.
Customizable Integrations
For merchants requiring bespoke solutions, our team is on hand to help advise you on best practices and how best to leverage our suite of APIs.
3. Enjoy the Benefits
Reporting
Once integrated, you can begin monitoring performance through our comprehensive dashboard and reports.
Data-Driven Insights
Real-time data and statistics, providing insights into customer behavior to help you make informed decisions to boost your business’ growth.
Customer Success
We are committed to your success. Leverage our dedicated team to help you achieve your goals and maximize the value of our platform.
Try our platform today!
Integrate with us to boost your revenue and customer retention. Adopt this strategy early to gain a competitive edge and cultivate a more loyal customer base.
Browse Our Commonly Asked Questions
General
My question is not covered in the FAQ, how can I get more help?
Please email us at help@snappoints.com for any questions you may have. We are happy to help!
How can merchants and loyalty programs onboard with SnapPoints?
Merchants and loyalty programs can onboard with us by booking a demo or reaching out to info@snappoints.com. We look forward to speaking with you!
What data do you collect and do you ever sell customer data?
Where are your servers located?
Our servers are located in the USA.
Merchants
What options do merchants have for integration?
Currently we have 3 integration options for merchants:
1. Shopify app for merchants using Shopify.
2. SalesForce app for merchants using SalesForce.
3. API integration for custom implementations.
How are merchants charged?
What happens if a user returns/cancels/modifies an order?
If a user returns or cancels an order eligible for rewards (pursuant to the merchant’s terms and conditions), then the cost of those rewards will automatically be credited back to the merchant’s pre-paid balance.
Similarly, if a user modifies an order eligible for rewards, then the merchant’s pre-paid balance will automatically be adjusted to reflect the change in cost for those rewards.
Once a user deposits their eligible rewards, can they be canceled/retrieved/refunded?
No, once a user deposits the rewards they were eligible for within the specified timeframe, they cannot be canceled or retrieved, and a merchant cannot be refunded.
What is the Clearance Window?
The Clearance Window is the amount of time a customer has to wait until their eligible rewards from a given transaction are available to be deposited into their loyalty program account.
It is very important for merchants to set a suitable Clearance Window that is in line with any return or cancelation policies. This will prevent users being able to game the system and deposit rewards before returning/canceling a purchase.
What are your billing options?
Do you charge an FX rate for any currency conversions?
Yes, FX conversions are required when the currency of a loyalty program differs from the merchant’s billing currency. In these instances, a 2.5% conversion fee is applied.
Can merchants advertise the loyalty programs available to them as co-branded partners?
Yes, subject to prior approval from the loyalty program(s) and strict adherence to their branding/marketing guidelines. Advertising without prior consent may lead to a merchant being blocked by loyalty programs and removed from the SnapPoints platform.
Customers
How can a user earn rewards?
A user can earn rewards by completing an eligible transaction with any business integrated with SnapPoints. For instance, customers of an e-commerce merchant can earn rewards by purchasing an eligible product or service online.
Once checkout is complete, users will receive an automated email confirming the details of their order and the steps required to claim and deposit their rewards.
When can users claim/deposit the rewards they have earned?
Users can claim their eligible rewards at any time following a transaction, up to the specified expiry cutoff date (typically 180 days).
Claimed rewards will not be physically deposited into a user’s loyalty program account, however, until the Clearance Window has passed. The Clearance Window is typically aligned with the merchant’s return/cancellation policy.
Once a user deposits their rewards, can they be canceled/retrieved/modified by a merchant?
No, once a user deposits the rewards they were eligible for, the transaction is final and cannot be canceled, retrieved or modified by a merchant.
What happens when users have not received the email with instructions on how to claim and deposit their rewards?
Be sure to check your spam or junk mail folder as a first step. If you still can’t find the email, please contact the merchant directly for more help.
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